Quick start

1. Create a project

A project is one website. In the dashboard sidebar, open the project switcher and choose Create project. You give it a name and the website address it will run on.

Projects live inside a workspace, which is usually one client or one team. You get a workspace automatically when you sign up, so you can ignore this until you have a second client. How the two nest is covered in Roles, workspaces and sharing.

2. Embed the widget

Open the project's settings and copy the snippet from the Embed widget card. It looks like this, with your own project key:

<script src="https://www.vibe-vaults.com/widget.js" data-key="YOUR_PROJECT_KEY" async></script>

Paste it before the closing </body> tag of the site. One tag, no build step, no plugin. It works on WordPress, Webflow, Shopify, React, or plain HTML. The script is loaded asynchronously and does not block your page.

3. See it on your own site

In the same Embed widget card, click Open widget on site. That opens your website with a one-time access link attached, which plants your access token in that browser. The widget appears in the bottom corner and stays available on that device from then on.

4. Invite your client

Go to the Users page and invite people by email. There are two kinds of invitee:

• Clients leave feedback on the site through the widget. They never create an account, never set a password, and never see your dashboard.
• Members are your own team. They sign in to the dashboard, see all feedback, and can reply and change status.

Everyone invited gets an email with a link that opens the website and activates the widget for them. Every plan includes unlimited clients, so invite the whole client team.

5. Run the first round

Once the widget is live for your client, the loop looks like this:

• They click the Feedback button in the corner of the site.
• They describe the problem, optionally point at the exact element on the page, and the widget captures a screenshot plus the technical context automatically.
• The report lands in your dashboard, and you get a notification and an email.
• You reply from the dashboard. Your reply appears in their widget in real time, and they can answer back from the same place, so a question does not become another email thread.
• You move the report through open, in progress, in review, and completed. Completed items disappear from the client's widget so their list only shows what is still live.

Where to go next

If a client says the widget is not showing up, start with Troubleshooting. If you want to understand exactly what gets captured with each report, read What the widget records.